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It is indeed a workhorse. Other apps have better marketing, but PDFpenPro really gets the job done. For instance, with PDFpenPro, I can create interactive forms, apply digital signatures, batch OCR, and with the latest version, view the same document in two screens! I contact support regularly if I come across any issues and they are very responsive. All apps have bugs and PDFpenPro seems to have less of it over time since they've been around for awhile, but a responsive developer who really works to address it is much appreciated.
I am looking forward to additional developments of PDFpenPro that can bring the app even closer to the offerings of Acrobat, but better than Acrobat. You are not "locked-in" to a subscription, and the app is yours forever. For those who "accidentally" upgrade, there is a notice informing users when it is a paid upgrade. They also send you an email when they release a major version to let you know. Nothing of quality is free and needs maintenance.
It takes resources to create and develop software. I've seen great apps or apps with potential come and go because the developers can no longer support the app-- very sad thing. If you find the app useful, I think it is worthwhile to make sure you are running the latest version. Smile's upgrade cost is pretty reasonable for their work. The alternative is to lock yourself into yet another subscription. Adobe is too expensive and non-intuitive.
PDFelement seems to use other brands to marketing their own product and their quality is poor. You want pretty or you want a workhorse? Frankly, I don't think a PDF editing program should be a subscription program unless it is web-based or there is some server or Cloud service involved where you are sharing data across a team of users and security is a concern.
Another alternative is to buy various apps piecemeal but the cost, time, and maintenance is even higher than just paying for PDFpenPro and upgrading every year. I am happy investing in a good product that would provide me value long term and don't want to have to constantly switch, buy, and learn how to use new apps to have it accomplish what I need.
Like 2 gracevon1 23 October This is definitely the best alternative to Acrobat Pro. Pro tip: Download the free ebook Take Control of PDFpen, which does a great job of explaining how to use every feature.
Like Andy49 19 August Support is terrible. No response in 3 days. They need to update to Apple's new protocols. Like Alvin-H 29 June Yet another up date I'm leaving.. Like 1 Mindplay 16 May Another spring, another major version. Holy cow!!! Look at that shit!!! It's so radically improved since last major version, I can't quite recognize it.
Like 7 gryphonent 16 May I've been using PDFpen since version 1 and upgraded diligently up to version 9. Sadly, version 11 hasn't changed that. Split view and font bar isn't something I really need. Also, the competition has become more and more interesting with PDFExpert.
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It's not clear from your message if you mailed Smile asking for a refund or mailed StackSocial. If the latter, one of the terms to their deep discount promotions is that they do not offer refunds.
We have no means to locate your case using your MacUpdate handle. Please feel free to write us again including "MacUpdate Response, Attn: Greg" in the subject. If you are interested, you should look into them more deeply. What you'll find is that they are not about the product in daily use, but frustration in upgrading to this version from earlier versions.
That's important to note, and Smile has gotten plenty of feedback on how to make it better in future versions, but it's not reflective of day-to-day use of the product. Take a look at the product use comments if you're interested in those. But it is in so many way inferior to Preview. It also renders some form element like a drop down menu inappropriately. Both I tested in Preview and Adobe and they can do these tasks fine. Like Ujpesti 23 September Wow!
I am blown away by the poor ratings for this app. I do understand the disappointment of those who believed that the upgrades will be free in the future, but as a new buyer this hasn't happened to me. I just purchased the product for the first time and my review is only about PDF Pen 7. I always wanted to have a nice PDF app but Adobe is way too expensive for me and if you buy something cheep, well I managed to have an app that will allow me to do some changes to a.
They all saved in their own format so it was cumbersome to work with. So far I am deilghted with the product. It works beautiful I even learned to save my signature so adding it to a document is only a click away. Adding text is a piece of cake, and I scanned one document and using OCR created a Word document that came out beautiful with not a single mistake. I am still learning the features and I did have a question that I emailed to support to which I received a reply within a few hours.
So what can I say? Product works as expected customer service is awesome they earned my 5 stars. I wish all happy editing. Like neilticktin 19 September I was surprised to see the ratings shown here, given my personal experience with the product.
Like Beauzer 22 June Wow! Another pay-for update-bug fix. I already bought this app twice before. I'm not going to buy it again. Like 3 siestaguy 23 April Bait and switch - Beware of app "free" updates that will replace the version you paid for with trialware with limited functionality. Like 3 paul 02 March We use it to digitise invoices for our charity and then mark up with payment date and details once paid. Pretty straightforward really and this software works really well for our purposes.
Like others, we had a bit of train wreck on a recent update which we didn't figure out was a paid up-grade before installing. It was quite a faff to uninstall, reinstall the old version, etc.
However, all now happily sorted and we're on v7. I'm sure the company has learned something useful as a result of this. Like Mcr 04 September Saw the email about the promo price, so decided to try this. Several failed to load, or caused PDFPen to crash during editing mainly tried substituting text and annotations. On Acrobat, there was one file that caused an opening error saying the PDF was corrupted. These files were, IMO, not particular complex and definitely not large largest was maybe 20 pages.
Can't afford my windows clients to have ANY issues with PDFs I exchange, and majority of them use Acrobat either Reader or Full version or Nitro, so based on my experience I can not recommend this software in its current state, definitely not for Business purposes if you must have absolutely no issues legal docs, signed contracts, etc.
FYI, I use Acrobat Windows just because I already have a license, not because I have any concerns about the Mac version, and most of my clients are Windows, so its the best way to ensure compatibility if I know I can open a file using Windows utilities. Like 5.